Join Our Team

We're recruiting


Marketer

Overview

The Marketer helps the business deliver projects and support clients in a number of ways. The Marketer is a highly client facing role, representing Fraktul in supporting existing projects and developing new clients.

The role is varied and is vital in delivering creative marketing, brand and promotional support, maintaining / developing great customer relationships and efficient back-office support.

Personal Profile

Essential

  • Confident, ambitious and energetic, with a persuasive manner and the ability to use your initiative
  • Clean driving license and own vehicle
  • Demonstrable track record of success (two years or more) in a customer-facing role
  • Capacity to effectively manage successful events and marketing communications projects or assignments, juggle competing priorities and deliver to tight deadlines
  • Able to multi-task and work without supervision, consistently produce work of a high standard that demonstrates close attention to detail and use of initiative
  • Good relationship builder and networker with a friendly and approachable manner towards members, colleagues and other stakeholders
  • Innovative and creative. A natural team player and knowledge-sharer who seeks out and applies best practice at every opportunity
  • ‘Can do’ attitude to addressing challenges and opportunities – highly self motivated and taking personal responsibility for managing workload
  • Confident public speaker – able to brief small groups at workshops etc
  • Relevant educational and/or professional qualification at HNC / Diploma level or above
  • Well presented and highly organised, able to work to deadlines and a stickler for detail
  • Excellent writing skills for hard copy and online, experience with Microsoft Office packages
  • The willingness to go-the-extra-mile, which is what our clients deserve
  • A good ambassador for Fraktul – even on a bad day!

Desirable

  • Strong track record of managing/delivering successful events and marketing communications projects or assignments, juggling priorities and delivering to tight deadlines
  • Knowledge of Apple environment
  • Membership / working towards membership of CIM
  • Previous experience writing/editing content for marketing materials and updating websites (using a Content Managed System)
  • Direct sales experience with a track record of meeting or exceeding targets
  • Experience of budget management, cost monitoring and financial reporting
  • Professional credibility, particularly with a business audience, partners and stakeholders

Areas of responsibility

Client interface

  • Meeting and working with clients on the phone and in person at the office and at external meetings
  • Responding to queries from clients and resolving these
  • Recording client / opportunity data on the Customer Relationship Management (CRM) tool
  • Manage and coordinate meetings
  • Prepare and issue all data required to monitor the progress of work – such as status reports

Account handling

The Marketer aims to add value to the client relationship at all times and is responsible for the day-to-day relationship with the client. You will:

  • Brief internal teams and ensure that work is delivered on brief, on time and on budget
  • Be responsible for managing time and supporting billing of clients, ensuring that accounts can deliver a profit
  • Direct, coordinate and deliver work commissioned by the client, ensuring that all parties – internal and external – know exactly what is required and what is happening at every stage of a project
  • Work closely with clients to understand their business objectives and develop appropriate marketing strategies to meet them
  • Seek new ways to generate new business from existing client accounts

Creative services

Managing the production of creative work. You will:

  • Work closely with the creative team to ensure that their vision is realised
  • Liaise with photographers, printers, writers and other team members
  • Manage in-house artwork production
  • Ensure creative work is delivered on time and to budget

New business

New business generation is a key part of this role in ensuring a robust work pipeline. You:

  • Need to be confident about approaching and developing “cold” leads
  • Must be capable of demonstrating to potential clients the added value that Fraktul can bring to their organisation
  • Need to have a broad understanding of market segments and trends
  • Will be able to coordinate and lead agency resources, as and when required, to pitch for work or answer a new brief

Administration

  • Supporting office administration, including filing and accounts
  • Promoting the business, using PR and social tools

What next?

If you’d like to apply for the above vacancy, please forward your CV to info@fraktul.com, subject “Fraktul Marketer | First name Second Name”.

If you have not received a response from us up to six weeks after submitting your application, please assume that you have been unsuccessful on this occasion.